Momentum Wi-Fi Video Camera Walmart Won’t Connect Issue

Hey folks, this is an unrelated blog post to what I normally write, just wanted to put this out on the internet to help others who might be having the same problems…

If you are trying to connect your new Momentum wi-fi cameras but aren’t having any luck, here are a couple of potential issues you might want to check…

  1. Are you connecting to a 2.4GHz network? The cameras do not seem to want to connect to a 5GHz network and, in fact, might not be capable of it. If you have a dual-band system, you might need to make sure you connect to the 2.4GHz.
  2. Does your router support UPnP? If you use AT&T U-verse like me, it doesn’t. This means you need to set up port forwarding. Importantly, you need to set up Port-Forwarding for the device you are using to set up the camera, not just the cameras themselves. The port in question is 8001 (which you would only discover if you look at one of the screenshots from the little manual provided). Use your router admin to forward port 8001 and you should be good to go.
  3. Set up in a strong-signal area, then move it to a weaker signal area. It seems to demand a high quality signal for the setup process, but is more lenient after that.

Hope this helps!

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22 Comments

  1. Corey Harris
    Jan 30, 2016

    got the same camera but it wont let me portforward on my phone and it just wont work wasted 40 bucks if u happen to have a step by step that u used to get it working would love to hear it so i can try it befor i end up having to return this camera and spend twice as much on a step up from it i keep getting error wen it tries to connect to wifi after i scan qr code it starts connecting the password i entered is correct but it always times out and wont connect

  2. Andy
    May 16, 2016

    I have one momentum camera that works great. Just got three more and am having trouble getting the other one to get set up. If anyone can give me some help with my problem that would be great.

  3. Annette Copeland
    May 17, 2016

    Can’t get it to show up at night is it to close to the window?

  4. admin
    May 24, 2016

    maybe – perhaps the night vision isnt kicking in because it is just light enough

  5. Katherine
    Jul 5, 2016

    Bought 1 momentum,,works great, bought another one……no color !????

  6. justin
    Jul 6, 2016

    I bought a momentum camera from this guy but he forgot to take his account off what do I do about that

  7. Dennis
    Jul 9, 2016

    Don’t know what the heck port forwarding is. Tried both methods of connecting to my router guess it will be going back to Wallmart tomorrow. Looked like a good deal though. there was no indication in the material about specific network requirements.

  8. Carmen
    Jul 12, 2016

    Can I sto it from beeing I don’t want anyone to know its there there hidden also can’t connect in bedroom but ring well in living room

  9. Eric
    Jul 12, 2016

    I bought some of these used from a friend and it won’t let me connect. it says its already connected to his cloud account. anyone know how to remove it from his cloud or reset it to where i can connect it to mine?

  10. James
    Jul 16, 2016

    Just got a momentum camera and the video lags I have a strong connection to wifi but the video shows about 15 seconds later and the body freezes. Any help?

  11. Mae
    Jul 17, 2016

    Can’t get my momentum Cameron’s to work. I put in the WiFi and password to connect then scanned the scan of each light but won’t work. Can someone help me? Thank you.

  12. Tom
    Jul 19, 2016

    You must use the 2.4 GHz wifi and the SSID must be visible. It will not connect when the SSID is hidden. I don’t like turning on the visibility of SSID. I have AT&T internet and their modem/router. I don’t use their old tech “G”router and disabled the wireless. I connect one of the ports to my Asus router and set up the Asus as an Access Point router.

  13. Shannon Busbea
    Jul 27, 2016

    It connected but now it dropped off line and wont let me access it. Its saying”your camera is off line”. What do i do?

  14. Kel
    Jul 30, 2016

    anyone find sections of video that is distorted and has a blue hue and it switches from black and white to color.
    any help is greatly appreciated.
    thanks

  15. Chris
    Jul 31, 2016

    Wasted 40 bucks and 3 hours. Better to buy something that work rather than crappie. I think it may be the update to the app they did, either way it was returned and I will never buy again from that manufacturer. Good luck to those who have bought or are trying to connect.

  16. SMacNOLA
    Aug 4, 2016

    Using multiple Momentum Cams, new not staying connected. SOLVED. It seems the stock settings cause a conflict when setting up multiple cameras on the same wifi network.

    After setting up each cam, in the “Network Settings” for the cam, set an IP manually and set a port manually. (It is important to do this for each cam before you add a new one.)
    I’d recommend using a series for IP and Port (ie. 192.168.1.51 port 8051, 192.168.1.52 port 8052

  17. Shannon
    Aug 7, 2016

    Iblost the password and my 4yr old tore off the bar code how do i still connect to my phone

  18. Ed Lafferty
    Aug 31, 2016

    Annette – Tried mine by a window. Seemed to just reflect the infra red. Also just had the 4 dots on the screen

    I wish I could view mine with my PC. I tried iSpy but maybe I didn’t have some settings right. Any Ideas?

  19. Andy Smith
    Sep 21, 2016

    I recently purchase the Momentum mocam 3 pack from Wally World. I am trying to connect them to my local security software I have installed. I can reach it by http but asks me for a username and password. Does anyone out here know the devices local generic account information? I found a site that user admin and admin but did not work. I have tried other combinations with no result. Any help would be greatly appreciated.

  20. Cynthia Wilson
    Sep 26, 2016

    can’t log on at work…says “bad network” using wifi and can get on everything else on phone. Any suggestions?

  21. Coty P Guidry
    Oct 6, 2016

    i had mine working fine but i changed my router and now all 3 no longer work. I cant get it to connect at all along with my samsung smart tv. FML

  22. Jen Cronk
    Oct 15, 2016

    Crap. Return them.

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