Momentum Wi-Fi Video Camera Walmart Won’t Connect Issue

Hey folks, this is an unrelated blog post to what I normally write, just wanted to put this out on the internet to help others who might be having the same problems…

If you are trying to connect your new Momentum wi-fi cameras but aren’t having any luck, here are a couple of potential issues you might want to check…

  1. Are you connecting to a 2.4GHz network? The cameras do not seem to want to connect to a 5GHz network and, in fact, might not be capable of it. If you have a dual-band system, you might need to make sure you connect to the 2.4GHz.
  2. Does your router support UPnP? If you use AT&T U-verse like me, it doesn’t. This means you need to set up port forwarding. Importantly, you need to set up Port-Forwarding for the device you are using to set up the camera, not just the cameras themselves. The port in question is 8001 (which you would only discover if you look at one of the screenshots from the little manual provided). Use your router admin to forward port 8001 and you should be good to go.
  3. Set up in a strong-signal area, then move it to a weaker signal area. It seems to demand a high quality signal for the setup process, but is more lenient after that.

Hope this helps!

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160 Comments

  1. Tweets
    Jun 24, 2020

    My camera will not reset how do I fix it

  2. mathnerd05
    Jul 4, 2020

    Tweets, I had the same problem. Momentum decided to update their firmware and somehow messed everything up. On their website should be a fix showing you how to download a file to put on your SD card. BUT, this only lets me reset. I still cannot get it to pair the device to my account. I hope it’s just me. Here’s the link for the firmware: https://support.momentumcam.com/firmware/

  3. Jason Sexton
    Aug 15, 2020

    I was able to do firmware and reconnect my Axel cam, but both Cori cams just won’t. Yes, on 2.4, yes to ALL possible issues that aren’t THEIR fault. Nice job pushing out a firmware update that doesn’t work, guys. Just stellar work.

  4. Jessica
    Aug 24, 2020

    My camera won’t reset either. I was just using it, unplugged it to move. It keeps reverting to China time zone and wont reset but shows connected but I can’t see.

  5. jeffrey
    Aug 24, 2020

    any idea what the IP address is Momentum is impossible to get in touch with on these robbi cameras
    also I need both ports in the roter app the triggering port

  6. Justin
    Aug 27, 2020

    I’m having the same issues with connectivity after updating the firmware. I am unable to successfully connect to the “hotspot”

  7. Mary
    Sep 14, 2020

    I’m having issues resetting my 2nd camera, I’ve tried over and over to connect to WiFi etc. My question is if I delete the 2nd camera from my account and restart it, will it work again possibly? Thank you in advance.

  8. ronald grier
    Sep 15, 2020

    cori wont connect to wi fi after changing from direct t v internet to spestrum

  9. T.Turner
    Sep 19, 2020

    momentum robbi cam new firmware 09/15/2020, this new update stopped both robbi cams, it shows no feed and the red light neve turns blue, i’ve done everything and still nothing.

  10. Ashley
    Oct 1, 2020

    I’m trying to set up my axel momentum to my phone, when I connect to the axel network, it says connected without internet and won’t go any further.

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